These Terms of Use (the “Terms” or “Agreement”) set forth the binding legal agreement between you and Renzos.com. The Agreement governs your use of www.renzos.com and all related websites, mobile applications, products and services offered by Renzos.com, including our plug-ins and embedded content available on other sites (collectively, the “Renzo’s Platform“).
We refer to the e-commerce marketplaces on the Renzo’s Platform as “Renzo’s Websites“. If you visit or make a purchase or sale through Renzo ‘s websites via www.renzos.com or the related mobile application, this Agreement is also between you and renzos.com. In this Agreement, renzos.com is referred to as ” Renzo’s “, “we“, or “us“.
These Terms provide you with important information, including your agreement to grant rights to your content, our limitation of liability, your agreement to resolve any disputes by individual arbitration and to waive the right to participate in a class action lawsuit (described in Section 8 below), and, if you choose to provide us with your phone number, your agreement to receive calls and text messages from us in accordance with applicable law. By agreeing to these Terms, you agree to resolve all disputes by binding individual arbitration, which means you waive any right to have those disputes resolved by a judge or jury, and your right to participate in class actions, class arbitrations, or any type of representative action.
We encourage you to review this Agreement carefully. Any use of the Renzo’s Platform , including browsing www.renzos.com, will be governed by this Agreement. If you do not agree to any of the Terms, you must stop using the Renzo’s Platform .
1. Use of the Renzo’s Platform .
a. Who may use it. You must be of legal age in your state of residence to use the Renzo’s Platform. Anyone under the age of 13 is strictly prohibited from using the Renzo’s Platform.
b. Registration. To access certain features of the Renzo’s Platform , you must register with us and create a profile on our Platform. By registering with Renzo’s , you agree to provide us with accurate information and to update it as necessary to ensure its accuracy. We will treat the personally identifiable information you provide during registration in accordance with our Privacy Policy. You can also create an account by linking your Facebook or Google account.
c. Privacy Policy. Our privacy practices are described in our Privacy Policy. By using the Renzo’s Platform , you agree to the terms of the Privacy Policy, regardless of whether you are a registered user.
d. Acceptable Use Policy. By using the Renzo’s Platform , you agree to comply with the rules of etiquette and act in accordance with the law.
e. Termination. You may terminate your account at any time by emailing renzosmgmt@gmail.com. We may suspend your use of the Site or the Service, permanently or temporarily, at any time and for any reason, without prior notice or liability to you. We may terminate your account at any time, with or without cause, including if you violate any Renzo’s policy . Certain provisions will survive termination of your use of the Service, as detailed in Section 10(k).
f. Feedback. We welcome your comments and suggestions for improving the Renzo’s Platform . Please feel free to send your comments to us at renzosmgmt@gmail.com. By submitting your comments to us, whether in this or any other manner, you agree to grant us the right, in our sole discretion, to use, disclose, and otherwise exploit such comments, in whole or in part, without restriction or compensation to you.
2. Our content and materials.
a. Definition of Our Content and Materials. All intellectual property on or related to the Renzo’s Platform (including, but not limited to, our software, the Renzo’s marks, the Renzo’s logo, and Renzo ‘s buttons, badges, and widgets , but excluding Your Content) is owned by Renzos.com, its subsidiaries and affiliates, or its licensors (“Our Content and Materials”).
b. Our License. Subject to these Terms of Use, including the restrictions below, we grant you a limited, non-exclusive license to use and access Our Content and Materials in connection with your use of the Renzo’s Platform . Unless expressly agreed otherwise (for example, by entering into an agreement with a vendor, seller, advertiser, or other agreement with us), your use of the Renzo’s Platform must be limited to personal, non-commercial use. We may terminate this license at any time and for any reason. Except for the rights and licenses granted in these Terms, we reserve all other rights and do not grant any other rights or licenses, implied or otherwise.
c. No Endorsement or Verification. Please note that the Renzo’s Platform allows access to third-party content, products, and services, and offers interactions with third parties over which we have no control. We assume no responsibility for, and do not endorse or verify, the content, offerings, or conduct of any third parties (including, but not limited to, products or services offered by third parties or descriptions of such products or services). For example, Renzo’s does not conduct background checks or otherwise vet professionals listed on the Renzo’s Platform . Participation or availability on the Renzo’s Platform does not imply endorsement or verification by us. We make no warranties or representations regarding the accuracy, completeness, or timeliness of content posted on the Renzo’s Platform by third parties.
d. Restrictions. Except as expressly provided in these Terms, you agree not to use, modify, reproduce, distribute, sell, license, reverse engineer, decompile, or otherwise exploit our Content and Materials without our express written permission. The authorization that Renzo’s grants you for use of the Renzo’s Platform expressly excludes your commercial use of any information relating to product descriptions or professional listings for the benefit of another merchant. You are expressly prohibited from using data mining, robots, or similar data gathering and extraction tools when using the Renzo’s Platform . You may view and print a reasonable number of copies of web pages from the Renzo’s Platform for your personal use, provided that you retain all intellectual property notices contained in the original materials, including attribution to Renzo’s .
e. Ownership. You acknowledge and agree that the Renzo’s Platform and its marks will remain the property of Renzo’s . The content, information, and services available on the Renzo’s Platform are protected by U.S. and international copyright, trademark, and other laws, and you acknowledge that these rights are valid and enforceable. You acknowledge that you do not acquire any ownership rights by using the Renzo’s Platform .
3. Other Offers on the Renzo’s Platform .
a. Purchase of products through the Renzo’s Platform . Renzos.com offers artisanal and processed foods, and other products for sale on the Renzo’s Platform . If you purchase products on the Renzo’s Platform, your purchase is subject to the Renzo’s Platform Terms of Sale . All orders are final once placed; they cannot be changed prior to shipping. All orders must be paid by credit card or PayPal; we do not accept personal checks or money orders.
b. Third-Party Services. On the Renzo’s Platform , you may have the opportunity to purchase services offered by third parties (collectively, “Third-Party Services”). The availability of any Third-Party Services on the Renzo’s Platform does not imply our endorsement of that Service.
c. Third-Party Sites. The Renzo’s Platform may contain links to other websites (the “Third-Party Sites”) for your convenience. We do not control the linked websites or the content provided through such sites. Your use of third-party sites is subject to the privacy practices and terms of use established by the linked site, and we disclaim all responsibility for such use. The availability of such links does not imply our approval or endorsement.
4. Renzo’s policies, or applicable laws
Renzo’s policies or applicable laws.
a. Copyright and Trademark Policy. If you believe that content on the Renzo’s Platform infringes your intellectual property rights, please contact us at support@tienda.com.
b. Reports of Other Violations. If you believe that content on the Renzo’s Platform violates applicable law, please contact us at renzosmgmt@gmail.com.
We are under no obligation to remove content that you personally find objectionable or offensive. We strive to respond promptly to content removal requests, in accordance with our policies described above and applicable law.
5. Disclaimers and Limitations of Liability.
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS THE LIABILITY OF THE RENZO’S PLATFORM ENTITIES TO YOU.
THE “RENZO’S ENTITIES” REFER TO RENZO’S, RENZOS.COM, AND ANY SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, SUPPLIERS, LICENSORS, AND PARTNERS, AS WELL AS THE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES OF EACH OF THEM. EACH PROVISION OF THE FOLLOWING APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
a. WE PROVIDE THE RENZO’S PLATFORM, SERVICES, INFORMATION, PRODUCTS, PRODUCT DESCRIPTIONS, AND THIRD-PARTY CONTENT TO YOU “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, THE RENZO’S ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY AND COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
b. THE RENZO’S ENTITIES MAKE NO PROMISES REGARDING, AND EXPRESSLY DISCLAIM ALL LIABILITY, TO THE FULLEST EXTENT PERMITTED BY LAW, FOR: THE CONTENT POSTED BY ANY THIRD PARTY ON THE RENZO’S PLATFORM, PRODUCT OR PRODUCT DESCRIPTIONS, THIRD PARTY SITES, AND ANY THIRD PARTY PRODUCTS OR SERVICES LISTED ON OR ACCESSIBLE TO YOU THROUGH THE SITE, AND THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SITE.
c. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE RENZO’S ENTITIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT THE RENZO’S ENTITIES SPECIFICALLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOST PROFITS, BUSINESS INTERRUPTION, DAMAGE TO REPUTATION, OR LOSS OF DATA (EVEN IF THE RENZO’S ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES ARE FORESEEABLE) ARISING OUT OF AND IN ANY WAY RELATED TO YOUR USE OF, OR INABILITY TO USE, THE RENZO’S PLATFORM OR PRODUCTS. YOUR USE OF RENZO’S PLATFORM, PRODUCTS, INFORMATION, OR SERVICES IS AT YOUR OWN RISK.
6. Compensation.
You agree to fully indemnify, defend, and hold the Renzo’s Entities and their directors, officers, employees, consultants, and other representatives harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and other expenses that arise directly or indirectly out of or from: (a) your breach of any part of this agreement, including, but not limited to, the Acceptable Use Policy; (b) any allegation that any material you submit to us or transmit to the Renzo’s Platform infringes or otherwise violates the copyright, patent, trademark, trade secret, or other intellectual property or other rights of any third party; (c) your activities in connection with the Renzo’s Platform or other websites to which the Renzo’s Platform links; and/or (d) your negligent or intentional misconduct.
7. Dispute resolution.
If you have a dispute with Renzo’s , you agree to contact us at renzosmgmt@gmail.com to attempt to resolve the issue informally. If we are unable to resolve the dispute informally, this section will govern any legal dispute related to the Renzo’s Platform or our services.
a. Binding Arbitration. You and Renzo’s agree that any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Renzo’s Platform (collectively, the “Disputes”) will be resolved by binding arbitration. However, each party reserves the right to seek injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. This means that you and Renzo’s agree to waive the right to a jury trial. Notwithstanding the foregoing, you may bring a claim against Renzo’s in small claims court, rather than in arbitration, but only if the claim meets the requirements of the small claims court rules and is brought on an individual, non-class, and non-representative basis, and only for as long as it remains in small claims court and on an individual, non-class, and non-representative basis.
b. Class Action Waiver. You and Renzo’s agree that any proceeding to resolve Disputes will be conducted on an individual basis and not in a class, consolidated, or representative action. This means that you and Renzo’s each agree to waive the right to participate as a plaintiff in any class action. Furthermore, unless you and Renzo’s agree otherwise in writing, the arbitrator in any Dispute may not consolidate more than one person’s claims or otherwise preside over any form of class action.
c. Arbitration Administration and Rules. The arbitration will be administered by the American Arbitration Association (AAA) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at http://www.adr.org or by calling the AAA at 1-800-778-7879.)
d. Arbitration Process. A party wishing to initiate arbitration must submit a written Demand for Arbitration to the other party, as stipulated in the AAA Rules. The arbitrator will be a retired judge or an attorney licensed to practice law in the state of Virginia, and will be selected by the parties from the AAA’s roster of arbitrators with relevant experience. If the parties cannot agree on an arbitrator within 7 days after the Demand for Arbitration is delivered, the AAA will appoint an arbitrator in accordance with the AAA Rules.
e. Arbitration Location and Procedure. Unless otherwise agreed between you and Renzo’s , the location of the arbitration will be Tampa, FL. If your claim does not exceed $10,000 USD, the arbitration will be conducted solely based on documents you and Renzo’s submit to the arbitrator, unless you request a hearing and the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000 USD, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to order a reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. Hearings may be conducted by telephone or videoconference, if requested and agreed to by the parties.
f. Arbitrator’s Decision and Governing Law. The arbitrator will apply Florida law, consistent with the Federal Arbitration Act and applicable statutes of limitations, and will honor claims of privilege recognized by law. The arbitrator will issue an award within the time specified in the AAA Rules. The arbitration award may be entered in any court having jurisdiction. Any damages awarded by an arbitrator must be in accordance with the “Disclaimers and Limitations of Liability” section above. The arbitrator may award declaratory or injunctive relief in favor of the claimant only to the extent necessary to obtain relief warranted by the claimant’s individual claim.
g. Fees. Each party’s responsibility to pay filing, administrative, and arbitrator fees will depend on the circumstances of the arbitration and are set forth in the AAA Rules.
8. Communications.
You are not required to agree to receive promotional text messages, calls, or prerecorded messages as a condition of using the Renzo’s Platform . By providing us with your phone number and agreeing to these Terms, you agree to receive communications from the Renzo’s Entities , including text messages, calls, prerecorded messages, and push notifications , any of which may be generated by automatic telephone dialing systems. These communications include, for example, operational communications about your account or use of the Renzo’s Platform , updates about new and existing features of the Renzo’s Platform, communications about promotions run by us or third parties, and news related to the Renzo ‘s Platform and industry developments. Standard text message charges from your phone carrier may apply to messages we send.
If you wish to stop receiving promotional emails or promotional text messages, we provide the following methods to opt out or unsubscribe: (a) follow the instructions we provide in the initial email or text message for that category of promotional emails or text messages or (b) if you have an account on the Renzo’s Platform , you may opt out or unsubscribe using your settings.
9. Various.
a. Additional terms for certain services. Some services offered on the Renzo’s Platform may require a separate agreement or be subject to additional terms. For example, placing ads, participating in branded services, or selling products on Renzo’s require a separate agreement with terms specific to each service. In the event of a conflict between this Agreement and the terms of that agreement, the terms of that agreement shall prevail.
b. Application Provider Terms. If you access the Renzo’s Platform through a Renzo’s Application , you acknowledge that this agreement is solely between you and Renzo’s , and not with any other application service provider or application platform (such as Apple, Inc. or Google Inc.), which may provide the Application to you subject to its own terms.
c. Governing Law and Jurisdiction. This Agreement shall be construed in accordance with the laws of the State of Florida and the United States of America, without regard to their conflict of law provisions. You and we agree to submit to the personal jurisdiction of a federal or state court located in Tampa, FL, for any action to which the arbitration clause set forth in Section 7 does not apply.
d. Changes. We reserve the right to:
i. change the terms and conditions of this Agreement, in accordance with applicable law;
Renzo’s Platform , including the removal or discontinuation of all or part of any information, services, or other features; and
iii. deny or terminate your Renzo’s account , or use of and access to the Renzo’s Platform .
Any changes we make to the Terms will be effective immediately upon posting them on the Renzo’s Platform and posting notice thereof on the Renzo’s Platform or in any other manner, at our reasonable discretion. You agree that your continued use of the Renzo’s Platform after such changes constitutes your acceptance of those changes. If you do not agree to any of the updates to this Agreement, you should not use the Renzo’s Platform . Be sure to return to this page periodically to ensure you are familiar with the most recent version of the Terms of Use.
e. Languages. English is the official text of this Agreement, and all communications, notices, arbitrations, and other actions and proceedings related to this Agreement shall be made and conducted in English, even if we choose to provide translations of this Agreement into the native languages of certain countries.
f. Assignment. No term of this Agreement, nor any right, obligation, or remedy provided hereunder, shall be assignable, transferable, delegable, or sublicensable by you except with Renzo’s prior written consent . Any attempted assignment, transfer, delegation, or sublicense shall be void. Renzo’s may assign, transfer, or delegate this Agreement or any right, obligation, or remedy provided hereunder at its sole discretion.
g. Waiver. Our failure to enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision.
h. Headings. Any heading, subheading, or section title is inserted for convenience only and in no way defines or explains any section or provision hereof.
i. Additional Assurances. You agree to sign a printed copy of this Agreement and any other documents, and to take, at our expense, any steps we request to confirm and enforce the purpose of this Agreement and any of your rights or obligations under it.
j. Entire Agreement/Severability. This Agreement supersedes all prior terms, agreements, discussions, and writings relating to the Renzo’s Platform and constitutes the entire agreement between you and us relating to the Renzo’s Platform . If any part of this Agreement is held to be unenforceable, that part will not affect the enforceability of the remaining parts of the Agreement, which will remain in full force and effect.
k. Survival : The following provisions shall survive the expiration or termination of this Agreement.
l. Contact. If you have any questions about this agreement, please feel free to contact us at renzosmgmt@gmail.com.
Renzo’s
3644 W Kennedy Blvd
Tampa, FL 33609